FAQs
What are your fees?
1
Individual therapy sessions are 50-minutes in length and are $135 per 50 minutes.
Couples therapy sessions are 50-minutes in length and are $150 per 50 minutes.
I also provide some sliding scale options. If this is something you are interested in, please contact me, and we can help you find the best fit for you.
How do I get started?
2
Getting started is simple. Reach out through the contact form, or email me at hannah@zellercounseling.com —I’ll walk you through the next steps and answer any questions along the way.
Do you take insurance?
3
I am not a contracted provider with insurance plans and am therefore an out-of-network provider. This means clients pay the full fee for services at the time the services are provided. You may pay with cash, credit card (including HSA/FSA cards), or check, and if you require a super bill to submit for reimbursement with your insurance provider, you may discuss this with your therapist.
How can I contact you?
4
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
Email: Hannah@zellercounseling.com
Phone: 214-534-5435
What if I need to cancel?
5
Once scheduled, I do require that all cancellations and requests to reschedule are made with at least 24 hours notice prior to your appointment time. If you are unable to make your appointment, please let me know at least 24 hours in advance of your scheduled appointment.
Emergency cancellations will be considered on a case-by-case basis and are up to the clinician’s judgment. There may be times when your appointment time has to be cancelled or rescheduled last minute due to a clinician emergency. If that is the case, I will make every effort to reschedule within a reasonable time frame.